SHIPPING & DELIVERY

We provide the cash on delivery service,where our courier partners have the provisions to allow such a form of collection.Please ensure your delivery address is correct when you check out on your purchase, based on which you may or may not get a COD option. Please keep in mind the points stated below-

• Cash-on-Delivery order is processed upon verification by our operation team either via email or phone call.
• Shipping pin code provided should be in the serviceable area of the above mentioned logistic service.
• Do not accept to open the product to see and check or to return at the time of delivery.
• No credit card/debit card/cheque/demand draft is accepted in COD delivery, only Cash is accepted.

After the order is dispatched, you will receive an email confirmation with the order and shipment details. You can view the shipment status online from Track Order by entering the order id.

Courier cost is borne by Newriein the event of 'Damaged' or 'Defective' products, or size change will be paid in full by us on good receipt of product.

If you are not satisfied with a product that you have purchased on the Newrie website, Please click on RMA tab and raise a RMA Request we will arrange the Reverse Pickup.

• Please ensure that the product is returned with its original packing, box (if any),bill, and any other material that came along with the product.
• Please ensure you ship the products within 15 days of purchase.
• The returned product must be in unused condition as we cannot issue refunds for products that show signs of use. If these steps are taken, the original purchase amount will be credited to your account.

Your full refund ( postage as per above ) will be processed within 2 working days of us receiving the product within the stipulated 5 days from the time you ship it to us.
In case your product fails to reach us within the time or there is some other issue, we will advise and provide you whatever best assistance our customer care is capable of.